Ms. Crowder’s practice is focused on FinTech, electronic and emerging payments, financial services, and regulatory compliance. She advises clients on the structuring of financial services, technology solutions, and payment products to comply with applicable state and federal regulations. She has particular experience negotiating and drafting complex technology agreements, commercial agreements, cross-marketing agreements, development and procurement arrangements, and other technology and software related agreements. She also advises clients on compliance with regulations, laws, opinions, and guidance governing financial services, payments, payment technology, PCI DSS, data security, and privacy.
In the area of credit cards and debit cards, Ms. Crowder has advised clients regarding all aspects of such programs. She has advised clients across a wide range of prepaid program types including: general purpose reloadable cards, gift cards and certificates, closed-loop cards, employee payroll cards, university cards, student loan disbursement cards, tax refund cards, rewards cards, and virtual cards and codes. Ms. Crowder advises clients on private label credit card agreements, program structure, and consumer compliance in connection with such programs. She also assists clients with gift card, reward card, and customer loyalty programs, both in negotiating agreements with processors and ensuring such programs are in compliance with state and federal laws, such as the CARD Act. Her experience includes the drafting of agreements between prepaid card program managers, retail distributors, processors, and bank issuers, as well as card acceptance and corporate purchasing card agreements for major retailers. She also handles the pre-launch strategic review and structuring of prepaid programs involving both mobile and electronic payments, money transmitter licensing regulations, stored value card terms and conditions, and card sales and distribution agreements.
Ms. Crowder has negotiated agreements for the development, implementation, and use of Mobile Apps and mobile wallets, and has provided advice with respect to regulatory and transactional matters with payment card networks for point-of-sale, mobile, and remote payment solutions. Ms. Crowder also assists clients with regulatory compliance issues relating to state money transmitter licensing laws and other state and federal regulations. She has represented companies in responding to regulatory inquiries regarding the company’s services, policies & procedures, bonding requirements, net worth requirements, business plans, transmission exemptions, compliance with receipt requirements, alleged unlicensed money transmission, etc. In addition, she has negotiated settlements with state regulatory authorities in instances where companies have been fined for noncompliance. Ms. Crowder has also assisted licensees with the change of control process when being acquired by another company or when acquiring additional companies, as well as the additional regulatory requirements involved with foreign ownership of the licensee or its parent company. Admitted only in Missouri. Not admitted in D.C. / supervised by Linda Odom, a member of the DC Bar.
Prior to joining K&L Gates, Ms. Crowder was a lawyer at an international law firm. Before that, she was in-house counsel at Sprint Nextel Corporation.