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Eileen A. Schuster

Chief Administrative Officer
Fax +1.312.827.8000
Eileen Schuster is the Chief Administrative Officer of K&L Gates. In her capacity as CAO, she oversees administrative operations in the firm’s offices globally. She provides leadership to the Directors of Administration ensuring plans and actions within each office and across Firmwide functional departments are implemented and achieved in a manner consistent with the firm’s strategic goals. Eileen focuses on best practices, process & controls and professional development. In addition to management of the Directors of Administration she works with members of Firmwide functional departments and other Chief Officers to design implement and maintain administrative systems and strategies that enable K&L Gates to strengthen its standing as one of the leading law firms.

In order to embed a culture of continuous improvement and development, Eileen oversees the firm’s Focus Groups composed of multi-disciplinary Sr. Administrators from across the globe, to study best practices and emerging trends in Cultural Awareness, Operational Efficiencies & Expense Management, Communications, Sustainability, Technology & Training and K&L Gates Community with the goal of encouraging an enlightened approach to law firm management.

Professional Background

Eileen has over 25 years of experience in the legal industry serving in several Senior Administrative management roles where she focused on all facets of administrative operations including facilities, office services, telecommunications, docketing, human resources, purchasing, library, marketing, records and information management, risk management as well as technology and finance, where she leveraged her understanding of the competitive legal marketplace and deep understanding of operations management and practice area support.

Professional/Civic Activities

  • Association of Legal Administrators - ALA
  • Association of Records Managers and Information Governance - ARMA
  • International Facilities Managers Association - IFMA
  • International Legal Technology Association - ILTA
  • Society for Human Resources Management - SHRM
  • Loyal Order of the Moose - Moose Heart Charities